Who can use this page
If you created a QuickScore account in our Android app (in.quickscore.app), you can request deletion of your account and associated personal data using the steps below.
Option 1 — Email request (recommended)
- Send an email from the address or phone number linked to your account to [email protected] with the subject line "QuickScore account deletion request".
- Include the email or phone number you used to sign in so we can verify ownership.
- We will confirm receipt and complete deletion within 30 days, usually sooner.
Open pre-filled deletion email
Option 2 — In-app (when available)
When an in-app delete control is enabled in your app version, you may also delete your account from Profile → Settings → Delete account. If you do not see this option, use the email process above.
What we delete
When your deletion request is processed, we remove or anonymize:
- Your user profile (name, email, phone, avatar)
- Authentication records associated with your user ID
- Favorites, match alerts, and in-app notification preferences
- Push notification device tokens linked to your account
- Other personal data stored in our systems under your user ID
What may be retained
- Aggregated or de-identified analytics that cannot reasonably be linked back to you
- Records we must keep for legal, tax, fraud prevention, or security purposes (for example audit logs), for the minimum period required by law
- Backup copies for a limited time until they rotate off scheduled backups
- Google Play purchase records retained by Google under their policies
Before you delete
- Cancel any active premium subscription in Google Play first
- Export any information you need — deletion cannot be undone
- Sign out on devices you no longer use after deletion completes
Questions
Contact [email protected] or visit our support page.